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  • COVID-19

    Walk-in service will be temporarily discontinued until further notice. Payments can be made via mail, phone and online via SmartHub. For electric service or other inquiries, please call 246.4300 during normal business hours or email us at info@kiuc.coop. We appreciate your understanding as we prioritize safety along with providing reliable service.  

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  • Kiosk Maintenance 

    On September 27 from 7:45 p.m. until midnight our payment kiosk will be down for maintenance. Thanks for your patience. 

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Claim

Interruption of Electric Service Claim for Damage or Loss

Should you experience an interruption of electrical service, you have the right to file a claim. Please note, KIUC will not be liable for any loss caused by accident, storm, fire, strikes, riots, war or any cause not within the Company’s control through the exercise of reasonable diligence and care. 

Note: For your claim to be valid, it must be filed with KIUC within 30 days of the interruption of electric service. (Rule No. 16, PUC Order 19658)
 
Name of Account Holder
Person Reporting Damage
Service Address
Mailing Address
Phone Home
Phone Work
Phone Cell
Description of the incident and other observations (check all that apply) 
description
List damaged electric appliances (include make, model, serial number, year purchased – for food or other items include description of items and amounts):
Did you place a trouble call with KIUC at the time of the incident?

Status message

Please allow 1-2 weeks for notification from KIUC’s insurance carrier. Keep damaged items including estimates or receipts for repairs or replacement costs, until your claim has been resolved.
Normal business hours are Monday - Friday, 8:00 a.m. - 4:00 p.m., except holidays.
Forms received after normal business hours will be processed the next business day.
Agreement
Please allow 1-2 weeks for notification from KIUC’s insurance carrier. Keep damaged items including estimates or receipts for repairs or replacement costs, until your claim has been resolved. Normal business hours, 8:00 a.m. - 4:00 p.m. Monday – Friday (except holidays). Forms received after normal business hours will be processed the next business day.
For your claim to be valid, it must be filed with KIUC within 30 days of the interruption of electric service. (Rule No. 16, PUC Order 19658)
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  • Home
  • About KIUC
    • About Us
    • Annual Reports
    • Bylaws
    • Employment Information
    • Energy Information
    • Financials
    • Strategic Plan
    • Tariffs
    • Request for Proposals/Qualifications
  • Member Services
  • Renewables
  • News
  • Board
  • Community
  • Outage Map